Sales Department Audit
The sales department audit is a detailed analysis of the company’s structure, processes, tools, and sales volumes.
Stages
We conduct personal interviews with:
- Business owner;
- Sales department manager;
- Sales team members.
CRM and Reports Analysis
We determine:
- Data entry accuracy;
- Actual conversion on each stage;
- “Stuck” deals;
- Lead distribution;
- Actual workload of managers.
Scripts and Regulations Analysis
We evaluate how systematically the sales process is structured by analyzing:
- Sales standards existence;
- Scripts alignment with the targeted audience;
- Client management logics;
- Follow-up system availability;
- Refusals and objections handling.
Reporting and Managerial Control Analysis
We perform:
- Existing reports analysis;
- Informativeness and accuracy assessment;
- Regularity of KPI reviews;
- Meetings format and effectiveness;
- Task assignment and execution control system.
Organizational model evaluation, roles and responsibilities distribution, teams’ manageability and control systems.
Sales funnel stages review, client interaction logic, request handling speed and number of touchpoints.
KPIs evaluation, individual conversion rates, plan fulfillment, discipline, motivation and employee engagement.
CRM, check-up data management accuracy, lead distribution systems, scripts availability and use, and process automation.
Calls and correspondence review (phone, WhatsApp, Telegram, email), dialogue structure, objections handling and deal-closing techniques.
Determining the sales departments strengths and weaknesses and providing recommendations to improve efficiency.
“Sales Department Audit”
We provide a comprehensive sales department audit that:
- Contributes to increased conversion rates;
- Increases the number of loyal clients;
- Ensures data transparency;
- Price:from 1500 €
Company Audit
Marketing Research
Meta (Facebook / Instagram) Advertising
Google Ads Management
Script Development
Sales Department Development
Author Supervision